Shipping policy
FREE (standard) shipping within North America on orders over $100.
North America (Continental)
FREE (orders over $100) Free Standard, 7—10 business day delivery
$15.00 Standard, 7—10 business day delivery
$35.00 Expedited, 3—5 business day delivery
International (Outside of North America)
Please email info@dotychou.com for inquiry.
NOTES:
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- Standard Shipping is with USPS and is trackable. Expedited Shipping is with FedEx.
- The above shipping times do not include the 24hr lead time needed for order fulfilment. Each Doty Chou Objects piece is typically finished within that 24hr period. Please note this when selecting shipping time for each item in checkout.
- Due to challenges related to the pandemic recovery, such as short staffing, our shipping partners may be experiencing potential delays. This may result in your order taking a little longer to reach you than we would expect. We please ask for your patience at this unprecedented time. These delays are out of our control so please do leave enough time before getting in touch with us. If you do get in touch please be sure to give us your order number.
IMPORTANT!!!
Doty Chou Objects can NOT be held liable and NOT responsible for postal delays. Doty Chou Objects is only responsible for dispatching in time your order. Doty Chou Objects cannot make a refund in case of delays or lost packages!
In connection with the Christmas period, and holiday season due to the huge traffic of shipments it is expected to be longer delivery time.
Should there be delays with the couriers!
THE CHRISTMAS PERIOD IS ONE OF THE BUSIEST TIMES OF THE YEAR FOR THE POSTAL SERVICES/COURIERS, WE STRONGLY RECOMMEND TO ORDER IN ADVANCE.
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Thank you for your support to independent and handmade design.